Industry · Care homes
Software that keeps a care home calm and accountable.
Families, GPs, councils, suppliers and staff all need answers, and right now they're scattered across inboxes, paper and WhatsApp. BonusGroup brings it into one place: a shared inbox, tracked tasks and confidential records, EU-hosted with the controls a regulated setting needs.
Sound familiar?
The day-to-day, before it's joined up.
Enquiries from families land in a mailbox nobody clearly owns. A maintenance issue, a GP request and a council email all live in different places. When an inspector or a relative asks who did what and when, the answer means digging through threads.
It's not a staffing problem. It's a tooling problem. One joined-up place to receive, assign and track the work makes the home calmer and the record cleaner.
Set up for you
Shaped around how you actually work.
One shared inbox
Family, GP, council and supplier email in one place, assigned to the right person, nothing dropped.
Tasks that get tracked
Turn any message or request into a tracked job with an owner and a due date.
Safeguarding-grade controls
Confidential mailboxes and audit features, so sensitive matters are handled and logged properly.
EU-hosted & GDPR-first
Resident and family data stays on European infrastructure, built GDPR-first.
Set up for you
We connect your mailboxes and import your contacts. You don't become the IT department.
One predictable bill
One flat monthly price per home, not a stack of per-seat subscriptions.
Good to know
Common questions
Is it suitable for a regulated care setting?
Do we have to move everything at once?
Can families and GPs reach us more easily?
How much does it cost?
Let's talk
See it set up for your business.
Book a short call and we'll map our software to how you run things, no obligation, no jargon.
Book a callPick a time that suits you. Scheduling runs on BonusFlow, our own platform.